Effective June 5, 2026 · Last updated June 5, 2026 · Armorstack, LLC · Waukesha, Wisconsin
These Terms of Service (the "Terms") are a binding contract between Armorstack, LLC ("Armorstack", "we", "us", or "our"), a Wisconsin limited liability company located in Waukesha, Wisconsin, and the person or entity that creates an Account or uses the Service (the "Customer", "you", or "your"). They govern your access to and use of ArmorSign, our self-serve electronic-signature platform, together with the related websites, applications, application programming interfaces, and Documentation (collectively, the "Service"). Please read these Terms carefully—they include important provisions governing fees and auto-renewal, disclaimers, a limitation of liability, an indemnity, and an agreement to resolve disputes through binding individual arbitration with a class-action and jury-trial waiver (which you may opt out of).
By clicking to accept these Terms, by creating an Account, or by otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity, in which case "you" and "Customer" refer to that entity.
These Terms incorporate by reference our Privacy Policy and our Refund Policy, each of which forms part of the agreement between you and Armorstack (together, the "Agreement"). Capitalized terms not defined where they appear have the meanings given in Section 2.
The Service lets you upload documents, place signature and data fields, and send documents for signature; Signers review and sign on a branded signing page; and the Service produces a tamper-evident signed PDF with a Certificate of Completion, a SHA-256 integrity hash, and an append-only audit trail.
Subject to your compliance with the Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service during your Subscription for your internal business purposes. All rights not expressly granted are reserved by Armorstack. We may modify, enhance, add, or remove features of the Service from time to time, provided that we will not materially reduce the core functionality of a paid Subscription during a paid term.
You must provide accurate, current, and complete information when you create your Account and keep it updated. You are responsible for safeguarding your credentials and for all activity that occurs under your Account, whether or not authorized by you. You must notify us promptly at solutions@armorstack.ai if you suspect any unauthorized access or use.
You are responsible for your Authorized Users' compliance with the Agreement, and any act or omission by an Authorized User that would breach these Terms is deemed a breach by you. You are responsible for the acts and omissions of your Authorized Users as if they were your own.
As between you and Armorstack, you retain all right, title, and interest in and to your Customer Content. You grant Armorstack a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display Customer Content solely as necessary to provide, maintain, secure, and support the Service for you and your Signers.
You represent, warrant, and covenant that:
Armorstack does not pre-screen, verify, or approve Customer Content and is not responsible for the substance of any document you process through the Service.
The Service provides signing technology and generates evidence of signing events, including the Certificate of Completion, SHA-256 integrity hash, and append-only audit trail. Armorstack is not a party to any agreement that you or your Signers enter into using the Service, and Armorstack does not provide legal, accounting, tax, or other professional advice.
THE LEGAL VALIDITY AND ENFORCEABILITY OF ANY ELECTRONIC SIGNATURE OR RECORD DEPEND ON FACTS AND CIRCUMSTANCES OUTSIDE ARMORSTACK'S CONTROL, AND ARMORSTACK MAKES NO REPRESENTATION OR WARRANTY THAT ANY SIGNATURE, DOCUMENT, OR RECORD CREATED THROUGH THE SERVICE WILL BE LEGALLY BINDING OR ENFORCEABLE. You are responsible for determining whether the Service is appropriate for your particular transactions and for consulting your own legal counsel.
You agree that you and your Authorized Users will not, and will not permit any Signer or third party to:
Paid features of the Service are sold on a Subscription basis. Fees are billed in advance on a recurring basis through our payment processor, Stripe, using the payment method on file. By providing a payment method, you authorize Armorstack and Stripe to charge the applicable recurring fees, plus taxes, to that payment method.
AUTO-RENEWAL. Each Subscription automatically renews for successive periods of the same length (for example, monthly or annually) at the then-current rate until you cancel. You may cancel renewal at any time through your Account settings or by contacting us at solutions@armorstack.ai; cancellation takes effect at the end of the current billing period and is governed by our Refund Policy.
If we offer a free trial, the trial automatically converts to a paid Subscription at the end of the trial period unless you cancel before the trial ends, and the payment method on file will be charged the applicable fee.
We may change fees from time to time. Price changes apply to the next renewal term and will be communicated to you on prior notice; your continued use after a price change takes effect constitutes acceptance of the new fees.
Fees are stated exclusive of taxes. You are responsible for all sales, use, value-added, withholding, and similar taxes, duties, and assessments arising from the Agreement, other than taxes on Armorstack's net income. Except as expressly provided in the Refund Policy or required by applicable law, all fees are non-refundable, and obligations to pay are non-cancelable for the then-current term.
We may offer trial, beta, preview, or early-access features (collectively, "Beta Features"). BETA FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR EVALUATION, WITHOUT WARRANTY OF ANY KIND, may contain defects, and may be changed, suspended, or discontinued at any time without notice or liability. Any service levels or commitments that apply to the generally available Service do not apply to Beta Features.
The Service, including all software, technology, designs, text, graphics, Documentation, and the ArmorSign and Armorstack names, logos, and marks, is owned by Armorstack or its licensors and is protected by intellectual-property and other laws. Except for the limited rights expressly granted in these Terms, nothing transfers any ownership or rights in the Service to you.
If you provide suggestions, ideas, or other feedback about the Service ("Feedback"), you grant Armorstack a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use and exploit that Feedback for any purpose without restriction or obligation to you. We may also collect and use aggregated, de-identified data derived from use of the Service—which does not identify you, any Authorized User, or any Signer—to operate, secure, analyze, and improve the Service and our other offerings.
The Service relies on third-party subprocessors to function, including Stripe (payments), Mailgun (email delivery), Cloudflare R2 (storage), Fly.io (application hosting), and Vercel (front-end hosting and delivery). These and other subprocessors are identified in our Privacy Policy. Your use of certain third-party services may be subject to those providers' own terms, and Armorstack is not responsible for the acts, omissions, products, or services of any third party.
Our collection and use of personal information in connection with the Service are described in our Privacy Policy, which is incorporated into these Terms. With respect to Account and billing data, Armorstack acts as a controller. With respect to Customer Content and the personal information of Signers that Armorstack processes on your behalf, Armorstack acts as a processor or service provider that processes such data only on your behalf and in accordance with your instructions and the Agreement. You are the controller of that data and are responsible for the lawfulness of its processing.
"Confidential Information" means non-public information disclosed by one party (the "Discloser") to the other (the "Recipient") that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure. The Recipient will use the Discloser's Confidential Information only to perform under the Agreement, will protect it using at least reasonable care, and will not disclose it except to its personnel and advisors who need to know it and are bound by confidentiality obligations no less protective than these.
Confidential Information does not include information that: (a) is or becomes public through no fault of the Recipient; (b) was rightfully known to the Recipient without confidentiality obligation before disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed without use of the Confidential Information. The Recipient may disclose Confidential Information if compelled by law or legal process, provided that, where legally permitted, it gives the Discloser reasonable prior notice and cooperates in seeking protective treatment.
These Terms apply for as long as you use the Service or maintain an Account. You may cancel your Subscription or close your Account at any time, subject to the Refund Policy. Either party may terminate the Agreement for the other party's material breach if the breach remains uncured 30 days after written notice describing it.
We may suspend or limit your access to the Service, in whole or in part, with or without notice, if: (a) you breach the Agreement; (b) your use poses a security, legal, or operational risk to the Service, us, or others; (c) your payment is past due; or (d) we are required to do so by law. We will use reasonable efforts to limit any suspension to what is necessary.
Upon termination or expiration, your right to access and use the Service ends. Before your Account is closed, you may export your Customer Content using the Service's available export tools; after a reasonable period, we may delete Customer Content as described in the Privacy Policy. We may retain signed records, the Certificate of Completion, audit-trail data, and other legally required evidence as described in the Privacy Policy and as needed to comply with law or resolve disputes. Sections that by their nature should survive—including Sections 5, 6, 8, 10, 13, 15, 16, 17, 18, and 19—survive termination.
THE SERVICE, INCLUDING ALL BETA FEATURES, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARMORSTACK AND ITS LICENSORS AND SUBPROCESSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. ARMORSTACK DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY SIGNATURE, DOCUMENT, OR RECORD CREATED THROUGH THE SERVICE WILL BE LEGALLY SUFFICIENT, VALID, OR ENFORCEABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARMORSTACK AND ITS AFFILIATES, LICENSORS, AND SUBPROCESSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ARMORSTACK'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO ARMORSTACK FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions and limitations may not apply to you; in that case, Armorstack's liability is limited to the smallest amount permitted by law. The limitations in this Section reflect an allocation of risk that forms an essential basis of the bargain between the parties.
YOU WILL DEFEND, INDEMNIFY, AND HOLD HARMLESS ARMORSTACK AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY THIRD-PARTY CLAIMS, DEMANDS, ACTIONS, AND PROCEEDINGS, AND ALL RESULTING LOSSES, DAMAGES, LIABILITIES, SETTLEMENTS, COSTS, AND REASONABLE ATTORNEYS' FEES, ARISING OUT OF OR RELATING TO: (A) YOUR CUSTOMER CONTENT; (B) YOUR OR YOUR AUTHORIZED USERS' USE OF THE SERVICE; OR (C) YOUR BREACH OF THE AGREEMENT OR VIOLATION OF APPLICABLE LAW OR THIRD-PARTY RIGHTS.
Armorstack will give you prompt written notice of any claim, give you sole control of the defense and settlement (provided that any settlement that imposes a non-monetary obligation on, or admits fault by, Armorstack requires its prior written consent), and provide reasonable cooperation at your expense. Armorstack may participate in the defense with its own counsel at its own cost.
The Agreement and any dispute arising out of or relating to it or the Service are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws rules.
Before initiating any formal proceeding, you agree to first contact us at solutions@armorstack.ai and to work in good faith for at least 30 days to resolve the dispute informally.
If the dispute is not resolved informally, you and Armorstack agree that the dispute will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, except as provided in Section 18.4. The arbitration will be seated in Waukesha County, Wisconsin (or conducted remotely by agreement), and judgment on the award may be entered in any court of competent jurisdiction.
YOU AND ARMORSTACK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND ARMORSTACK EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
You may opt out of the arbitration and class-action-waiver provisions of Sections 18.2 and 18.3 by emailing solutions@armorstack.ai within 30 days of first accepting these Terms and stating your intent to opt out; opting out will not affect any other part of these Terms. Notwithstanding the arbitration agreement, either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect its intellectual property or Confidential Information.
For any dispute that is not subject to arbitration, you and Armorstack consent to the exclusive jurisdiction and venue of the state and federal courts located in Waukesha County, Wisconsin. ANY CLAIM ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED, except where applicable law prohibits such a limitation.
Assignment. You may not assign or transfer the Agreement, in whole or in part, without Armorstack's prior written consent. Armorstack may assign the Agreement to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this Section is void.
Force Majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, or third-party service or hosting outages.
Notices and Electronic Communications. You consent to receive notices and other communications from us electronically, including by email to the address associated with your Account or by posting within the Service, and you agree that such electronic communications satisfy any legal requirement that a communication be in writing. Notices to Armorstack must be sent to solutions@armorstack.ai.
Entire Agreement; Severability; Waiver. The Agreement is the entire agreement between the parties regarding the Service and supersedes all prior or contemporaneous understandings on that subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary, or severed, and the remaining provisions will remain in full force and effect. No failure or delay in exercising any right is a waiver of that right.
No Third-Party Beneficiaries. The Agreement does not confer any rights on any third party.
Export and Sanctions Compliance. You represent that you and your Authorized Users are not located in, and will not use the Service in or for the benefit of, any country or person subject to applicable U.S. export controls or sanctions, and you will comply with all applicable export-control and sanctions laws.
Headings. Section headings are for convenience only and do not affect interpretation.
We may update these Terms from time to time. If we make material changes, we will post the updated Terms with a new effective date and, where appropriate, provide additional notice. Changes take effect when posted unless we state otherwise. Your continued access to or use of the Service after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service.
Questions about these Terms can be directed to Armorstack, LLC, Waukesha, Wisconsin, at solutions@armorstack.ai.